Case ID: QA-0569
Solution ID: 39795

Monitor Technology Chris Kerns

Case Analysis

A series of events have led to a confrontation between Chris Kerns, manager of Engineering, and Shannon Allen, one of Kerns's direct reports. Before Kerns will discuss future possibilities, Allen must "apologize for the past, relieve concerns about truthfulness, and affirm commitment." This case must be used with its companion case "Monitor Technology: Shannon Allen" (UVA-QA-0570).

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