Case ID: QA-0555
Solution ID: 39820

Men in Blue

Case Analysis

This case and the supporting multimedia material focus on the events leading up to the decision by the major league umpires to tender their resignations as a show of solidarity during an extended dispute with the Major League Baseball office. Class discussion can address the challenges of preparing adequately, of creating power by managing constituencies, and of managing confrontation. A video supplement is available that presents the actions taken by Richie Phillips (principle spokesperson for the umpires), the reactions of various constituencies, and a commentary by Ron Shapiro (recently appointed representative of the umpires).


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